Well established company in a niche field of accountancy and close to town centre. Free parking on site and also near to bus and train stations. The company offers good staff benefits and a vibrant and fun team to be a part of as it is full of people like you with exceptional communication skills.
You will be dealing with clients on a daily basis in this role. It is about maintaining relationships with them and resolving any problems. You will be helping set up new clients on the system and answer any questions that they mayhave on the specialist service that you offer.
The ideal person will be confident on the phone and assertive when necessary, clear and professional at all times and calm under pressure.
This is a strong team environment and you must be a team player. You must be able to prioritise your workload and also be tactful with irate customers.
The role offers a multitude of tasks and we can happily talk you through them in more detail after you apply so send in your CV without delay.
If this sounds like you then you'll want to send in your CV without delay to kevin@calculusjobs.co.uk or telephone 01920 467222.
2. Our clients are interested in individuals with previous customer service or call centre experience. You must be a good communicator on the telephone with a can-do attitude and a passion for achieving targets. A competitive edge will help you in some of these roles but you must have good attention to detail. Literacy is a must with our clients and you may be tested on this.
Some of our clients will be expecting you to cold call business to business whereas others may simply receive inbound sales calls. In other organisations the role will be about adding value to their customers - answering questions, resolving issues and problems and so on. Every role we work on is different so we need to discuss with you exactly what role would suit you. Give us a call or send your CV into the email address below.
